At k8k, your privacy matters. This Privacy Policy explains what personal information we collect from Filipino players, how we use it, and the steps we take to keep it safe. By using the k8k platform, you agree to the practices described on this page.
Privacy highlights
When you register and use the k8k platform, we collect certain personal information to provide you with a safe and smooth gaming experience. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect account credentials such as your username and encrypted password to secure your login. During the deposit and withdrawal process, we may collect payment-related details including your GCash number, bank account information, or other local Philippine payment method identifiers. Additionally, we collect device and usage data such as your IP address, browser type, operating system, and pages visited on our platform to help us improve performance and detect suspicious activity.
The personal data we collect is used exclusively to operate and improve the k8k platform for Filipino players. We use your registration details to verify your identity, confirm your eligibility to play, and comply with applicable Philippine regulations. Your payment information is used solely to process deposits and withdrawals in Philippine pesos (PHP) securely and accurately. We may use your contact details to send you important account notifications, security alerts, or updates about platform changes — we do not send unsolicited promotional messages without your consent. Usage and device data helps us monitor platform performance, investigate technical issues, and protect all players from fraud or unauthorised access.
k8k does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share limited data with trusted service providers who assist us in operating the platform, such as payment processors and identity verification partners, strictly under confidentiality agreements. These partners are only permitted to use your data for the specific purpose of supporting k8k's services and are prohibited from using it for any other purpose. In certain circumstances, we may be required to disclose personal information to comply with Philippine law, respond to lawful government requests, or protect the rights and safety of our players and platform. Any such disclosure will be limited to what is strictly necessary and carried out in accordance with applicable data privacy regulations in the Philippines.
We take the security of your personal data seriously and implement industry-standard technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and the k8k platform is encrypted using secure protocols to prevent interception. Access to personal data within our organisation is strictly limited to authorised personnel who require it to perform their duties. We regularly review and update our security practices to address emerging threats and ensure continued protection for all Filipino players on our platform. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with the Data Privacy Act of 2012.
As a Filipino player and data subject under the Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal information held by k8k. You may request a copy of the personal data we hold about you at any time by contacting our support team through the FAQ page. If you believe any information we hold is inaccurate or incomplete, you have the right to request that it be corrected without undue delay. You also have the right to object to certain types of data processing, including the use of your data for direct marketing purposes. We are committed to honouring these rights in a timely and transparent manner, consistent with our obligations under Philippine data privacy law.
We retain your personal data for as long as your account remains active or as required to fulfil the purposes outlined in this Privacy Policy. If you close your k8k account, we will retain certain records for a period required by Philippine law, including transaction histories and identity verification documents, to comply with anti-money laundering and regulatory obligations. Data that is no longer required for any legal or operational purpose will be securely deleted or anonymised. We do not retain payment credentials beyond the period necessary to complete and verify your transactions. If you have questions about how long specific types of data are retained, you may contact us via the FAQ section for clarification.
k8k reserves the right to update this Privacy Policy at any time to reflect changes in our practices, platform features, or applicable Philippine regulations. When we make material changes, the updated policy will be published on this page with a revised effective date. We encourage all Filipino players to review this page periodically to stay informed about how we handle their personal data. Your continued use of the k8k platform after any changes are posted constitutes your acceptance of the updated Privacy Policy. If you have concerns about any changes, please reach out to our support team through the FAQ page before continuing to use the platform.
A quick summary of how k8k handles your personal information on the platform.
We never sell or rent your personal information to third parties. Your data is used only to operate and improve your k8k experience as a Filipino player.
All data transmitted on the k8k platform is protected with encryption. We apply strict access controls and regularly review our security practices to keep your account safe.
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your data. We honour these rights promptly and transparently.
Payment details used for Philippine peso deposits and withdrawals are handled securely and never stored beyond what is needed to complete your transaction.
We only contact you for account-related notifications and security alerts. We do not send promotional messages without your explicit consent as a registered k8k player.
Our data practices are aligned with the Data Privacy Act of 2012 and other applicable Philippine regulations, ensuring your information is handled lawfully and responsibly.
If you have any questions about how k8k handles your personal data, or if you wish to exercise your rights under the Philippine Data Privacy Act, our support team is ready to help. You can also visit our FAQ page for quick answers to common privacy questions.